At Civitas Legal, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

By using our website or services, you agree to this Privacy Policy.

1. Who We Are (Data Controller)

Civitas Legal (trading name of Uma Nawarathna) is the data controller responsible for your personal data.

For any questions about this Privacy Policy or how we handle your data, contact us at info@civitas-legal.com or +44 7447 190460 (WhatsApp only).

Civitas Legal is registered with the Information Commissioner’s Office (ICO) under registration number ZB819616.

2. What Information We Collect

We may collect and process the following personal data:

• Title
• First name and surname
• Gender (where provided)
• Date of birth
• Address
• Phone number
• Email address
• Information about how you found our services
• Information you provide when contacting us, including via our website, email, WhatsApp, or consultations
• Details relating to your enquiry, problem, or legal matter
• Any additional information you choose to provide when contacting us or during consultations

3. How We Collect Your Information

We collect your data through:

• Website contact forms
• Direct communication (email, phone, WhatsApp)
• In-person consultations
• When you voluntarily provide information to us

4. How We Use Your Information

We use your personal data to:

• Provide legal advice and guidance, and respond to your enquiries.
• Communicate with you about your matter.
• Maintain records of services provided
• Improve our services
• Comply with legal and regulatory obligations.

5. Lawful Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data based on:

• Consent – when you contact us or request information
• Legitimate interests – to provide legal advice and guidance, and manage our services
• Legal obligations – where required by law

6. How We Share Your Information

We take your privacy seriously and will only share your personal information in limited circumstances:

• Service Providers: We may share your data with trusted third parties (e.g. IT support or payment providers) who assist in delivering our services.
• Legal Compliance: Where required by law, we may disclose your data to comply with legal obligations or protect rights.
• Consent: We do not share your data for marketing purposes without your explicit consent.

7. Protection and Storage of Information

We implement appropriate technical and organisational measures to protect your personal data, including:

• Encryption and secure systems
• Restricted access to authorised personnel only
• Regular review of security practices

We take reasonable steps to ensure your personal data is protected against unauthorised access, loss, misuse or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, and for a reasonable period thereafter for record-keeping purposes.

8. Debit and Credit Card Information

We do not store your debit or credit card information. Payments are processed securely through third-party providers compliant with PCI DSS standards.

9. Your Rights

Under UK data protection law, you have the following rights:

• Right to access your data
• Right to correct inaccurate data
• Right to request deletion (erasure)
• Right to restrict processing
• Right to data portability
• Right to object to processing

If you wish to exercise any of your rights, please contact us at info@civitas-legal.com.

We will respond to your request within one month.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. 

10. Confidentiality

All information you provide to Civitas Legal, including information shared during consultations, is treated as confidential, subject to legal and regulatory obligations.

11. Important Disclaimer

Civitas Legal provides general legal advice and guidance. Please note that Civitas Legal is not a regulated law firm in England and Wales and is therefore not authorised or regulated by the Solicitors Regulation Authority or any other legal regulatory body. Our services are not a substitute for advice from a regulated legal professional where such advice is required.

12. Contact Information

Civitas Legal
Director General’s House
15 Rockstone Place
Southampton
SO15 2EP

Email: info@civitas-legal.com
Phone: +44 7447 190460 (WhatsApp Only)

13. Changes to This Policy

We may update this Privacy Policy from time to time. Please check this page periodically for updates.

Effective Date: 05 April 2026